Unable to come to us or have a fleet? No problem. We have 3 fully-equipped road service trucks traveling throughout our Massachusetts, Connecticut and Rhode Island territory. Road crews generally consist of two to three technicians depending on daily job requirements and work load. With road repair services ranging from performing diagnostics and minor repairs of engine and transmission issues to repair of body and chassis, electrical repairs and manufacturer recalls, we’re able to do most repairs offsite. Major engine and transmission overhauls are excluded from road service repairs. Call and speak to a service staff member to schedule road service repairs.
For the convenience of our customers, an air conditioned lounge is available for those who choose to wait while their vehicle is being serviced.
After hours customer vehicle drop-off area is located behind Service on the left side of the building and parking lot. A secure drop box for customer information and keys is located on the customer “Service” entrance door. To insure proper repair, please fill out the provided envelope with the necessary information, put the keys inside the envelope and drop it into the drop box. A member of the service staff will be in touch with repair information or questions or to let you know your vehicle is ready for pick up.
The Service Department at New England Transit Sales, Inc. has a designated bay used for Premier Assessments.
Call us at 978.649.0820
Service Department Hours of Operation: